IHOP Customer Satisfaction Survey

www.tellihop.com – IHOP Customer Satisfaction Survey

IHOP Customer Satisfaction Survey OfferIHOP

  1. IHOP coupon code

IHOP Customer Satisfaction Survey Offer Rules

  1. You need to complete the survey within 3 days of purchase.
  2. Coupon cannot be used in conjunction with any other coupon or discount offer.
  3. Coupon cannot be changed to cash.
  4. Coupon can only be used once.

IHOP Customer Satisfaction Survey Usability Reporttips

  1. PC/Notebook usability rating: 4/5. About 5 minutes to finish, 1 open question, need a receipt.
  2. Tablet usability rating: 3/5. No mobile page for Tablet. 1 open question, no need to enter personal information.
  3. Smartphone usability rating: 2/5. No mobile page for smartphones. You are can still finish IHOP Survey via smartphone, and it may take you about 10 minutes to finish.

IHOP Survey Step by Step Guide

  1. Visit the IHOP survey official site
  2. Select the language you would like to take the survey and click on “Next”
  3. Enter the survey code printed in your invitation and click on the “Next” button
  4. Enter the address of the location you visited and the server number that could be found on your receipt
  5. Select the answers to the questions or give your ratings based on your visit and click on “Next”
  6. Leave your feedback and click on “Next”
  7. Select “Yes” or “No” to decide whether you are willing to answer 5 additional questions and click on “Next” to finish the survey
  8. Write the validation code on your receipt and redeem it during your next visit to IHOP

More Information about IHOP
IHOP has served customers for over 50 years. Now, there are more than 1,500 IHOP restaurants located in 50 states and the District of Columbia, Canada, Guatemala, Mexico, Puerto Rico and the U.S. Virgin Islands. You can find a location near you online easily. 99 percent of IHOP locations are owned by independent franchisees. Their minimum hours of operation are as follows:

Sunday through Thursday 7 a.m. to 10 p.m.
Friday and Saturday 7 a.m. to 12 midnight.

IHOP gift cards are available in denominations from $5 to $50. You may purchase an IHOP gift card at any of their U.S. restaurants. You can also order gift cards online. IHOP values your candid feedback so that IHOP can provide you with an exceptional experience every time you visit.

About IHOP Customer Customer Satisfaction Surveywww.tellihop.com, IHOP Customer Survey
Survey Website: www.tellihop.com
Survey Incentive: A coupon code
Host Website: www.mindshare.com
Marketing Support: Mindshare

Reference Links

  1. IHOP Official Website – www.ihop.com
  2. IHOP Gift Cards page – www.ihop.com/restaurant-gift-cards
  3. IHOP Facebook page – www.facebook.com/IHOP
  4. IHOP Twitter page – twitter.com/IHOP
  5. IHOP YouTube channel – www.youtube.com/ihop
How do you like IHOP service?
  • Extremely helpful
  • Very helpful
  • Somewhat helpful
  • Not very helpful
  • Not at all helpful
Rating: 4.2/5 (135 vote casts)

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>

Join I Love Survey giveaway to win a $20 gift card.

241 comments on “www.tellihop.com – IHOP Customer Satisfaction Survey

  1. Patsy McEwen says:

    The pancakes were thin and they were not hot, just warm.
    My husband and I eat at IHOP at least once a week.
    The coffee was just warm.
    This is probably going to be the worst time that we have eaten at IHOP.

  2. joy bateman says:

    My Husband and I ate a late lunch at store#1918I ordered a grilled chicken cobb salad. I received
    a salad that had chicken, lettuce, and 4 orange slices. I told my lady and she brought me the menu and said it is only missing the egg and tomatoe. I feel for $9.00 for lettuce was it was a very disappointment. I wont go back there. OH she did say she would talk to the cook.

  3. bonnie says:

    both my husband and I enjoyed our meal. Food very good. Soup hot and delicious.

    Store 2072 waitress 2021 Debbie. Thanks Debbie good job.

  4. Neil Walton says:

    Very good food and service

  5. James Greve says:

    The service was excellent. Even though the restaurant had many people, the food came quickly. The dinners were adequate, but they tasted bland. Needed some seasoning.

  6. Cindy Cornwell says:

    My granddaughter and my mother in law and I was at your number 3115 restaurant. We had the worst food ever. My mother-in-laws french toast was raw in the middle and my chicken was ice cold in the middle. It took forever to get it. Nobody there could speak English. I am certified by the state of Indiana health department and I didn’t see one pair of gloves or a hat or hair net. I could turn them in. The waitress handled my food with no gloves. She took the corn and potatoes out of a bag and put on my plate. Now do you call that home cooking? I will never go back there. I just might make a phone call.

  7. jan says:

    honestly, i thought the bacon was too salty.

  8. Richard Roberts says:

    Good food and good service with the girl that took care of us this time. So in the past have left much to be desired as servers. Can’t think of this girls name. We were there Sunday night at about 7:30 p.m.

  9. alfanso says:

    tasted great

  10. Howard Gesner says:

    Food was great

  11. Judy Heisserer says:

    We continue to enjoy our breakfasts there, but I am having problems sending in the Feedback.

  12. Ron Costa says:

    Was totally embarrassed and harassed by the manger at store #4766 for taking occasional puffs on and e- cigarette. He made a huge deal out of it. I have smoked these in many other much higher end places then yours and never had an issue. This manager should be fired as soon as possible. I even had comments from the patrons at the next table that they had no idea was smoking anything at all and that he was way out of line. He was extremely rude and obnoxious. When I defended myself he just got louder until people turned to see what fuss was about. He then when was leaving had the nerve to tell me have a nice day ! I was having a nice day until he came into it, I don’t think need to say will never go back and will tell every one I can about this experience. Shame on you for not training or screening people better.

  13. alex chang says:

    great service

  14. Ysabel Gonzalez says:

    Wait time – 45 min- they went to the farm to get eggs and to butcher porky pig, then to chop wood to cook said items; however, staff was very pleasant

  15. Carolyn J Medley says:

    We had excellent service from our waitress Dee. Very pleasant, made sure we had everything we needed. Just all around good experience. We will go back to IHOPs for sure, and I will always ask for Dee. Store #3464 Heath Ohio. Please let her know she is doing a fantastic job.

  16. nicandro munoz says:


  17. winfred mcneely says:

    I was at IHOP store # 1903 @ 1040 a.m. – check # 1283 and I had the best server I have ever had anywhere in recent times her name was Sarah J. 983. She’s like things you can’t explain you just know it when you see it. Please let her know she is doing a wonderful job and I pray that the IHOP family will be there for here because she is definitely there for you and the IHOP customers.


  18. Robert Warnock says:

    Food was good. Service was attentive.

  19. Jack Moy says:

    I am sorry to say, my wife and I had a bad food experience, everything was too salty, mashed potatoes were cold and the gravy was cold. The country fried steak was hard a shoe leather – dry and hard and salty. The country fried steak was not even close to what we had at Cracker Barrel, the quality was sub-par.
    The location was at 4th street in Brighton Colorado. We were there about 11:30 am on July 6th.

    We have been there several times before and always had good food.

  20. LINDA THIELEN says:


  21. Martha Quibodeaux says:

    One of the worst meals I have had in a long time. BLT–the bread was not toasted, the bacon was not completely cooked, the lettuce was too dark and bad places, the tomato was very very thin. The only friuit that I could eat was the 3 tiny pieces of watermellon. I will not go back to Kyle TX Ihop ever again. Oh yes the tea had a bad taste so guess it wasn’t Lipton.

  22. Walter Sparks says:

    Lousy service. 2.19 for 1 coffee when buying a meal added on is way to much . WE both paid for coffee when we got 1meal . 4.38$ for coffee ?? Just wish I didn’t leave a 5.00$ tip. Code # 2019060446644

  23. Kelly says:

    Good food and good service

  24. margaret bourgeois says:

    i forgot we are in Metairie,Kenner, Louisiana .

  25. margaret bourgeois says:

    To the CEO,
    May i say something about you and your staff please. i would like to know why all of you don’t go to the IHOP and start asking the managers for help then sitting behind your desk doing paper work. I love to see all of them to go one in each store and work for one day and see how it feel to work and see through the managers eyes whats going on. It is seem you don’t take the time to talk too them face to face then go and putting them down seeing what is wrong with the place don’t give them good feedback its always wrong here and there. That is why i like to see, you say TEAM what team if you don’t get get together and help out then counting money like Scrooge and you don’t want to be like him right. Another thing all the manager and employees has an idea don’t lie and say its was your because God don’t like lies and you all will go down below if i make my self clear. i am thinking that you should give other managers and employees credits for a great job they are doing they are trying to get tips to save money to survived in this world.

    Thank You,

    Margaret Bourgeois

  26. Joseph f grant says:

    Very good service, restaurant was very clean cant wait to get coupon
    and return for more good food.

  27. Bill Mutchler says:

    Had breakfast at the HOP this morning and it could have not been better, from the time we entered till we left.From the hostess to our server Dee Dee. Service with a smile, was very attentive, and when we left she said “have a nice day” Dee Dee needs to be the star of the day!!

  28. Joanne Flanders says:

    Excellent service in Lawton, OK.

  29. Hal Winslow says:

    We like to have breakfast after we go to church. We attend store 4458 in Asheboro, NC. What concerns us that when the restaurant is busy there will be empty tables, some clean, some not, and there are people waiting. Today, Sunday April 26, 2015 there was three hostess, and one host with no one busing table. The manager was somewhere in the back and busing tables was left up to the waiting staff when they had time. We don’t if this is IHOP policy or it is poor management. Whichever it is the results is the same. The customers are waiting and wondering why there are empty clean tables and they are waiting to be seated. We think a better use of people resourses could be better used if instead of having five people waiting to seat people to have a couple of these host/hostess to bus tables.

  30. David Ramirez says:

    When I eat at IHOP, it’s at store # 3030, and the wait people are really bad. Once a month I go at 5am, and every time I go I have to go look for the waitress because she’s never by the front door.
    After I got my food, she never came back to see if I needed anything else. My wife and I ate breakfast today (4-15-2015), and after sitting for nearly ten minutes I had to get up and go get someone to wait on us. I stopped going to the IHOP at Slaughter and I35 for the same reason.
    If a manager is there, then they’re incompetent. They should walk around and see what’s going on, and who hasn’t been waited on. I’m really tired of the poor service and I think some other restaurant is more deserving of our patronage.

  31. William Tymick says:

    Our server was very friendly and attended to our every need.

  32. Carolyn Powers says:

    Loved Ihop The food and service was very good.

  33. Carol Sarnowski says:

    When I entered the restaurant, there were 2 people waiting to be seated. There also were 2 people waiting to pay their bills. No one was at the front desk. Finally a waitress left the customer she was helping, after apologizing to them, to take care of the customers who had been waiting in front. It bothered me that the waitresses had to leave their customers seated to handle the front desk. This also happened the last time I was there. That time I asked my waitress if there wasn’t a manager there. She said the manager was in the office, and we can’t bother them.

  34. Kathy Echtman says:

    It’s my favorate

  35. darlene wilson says:

    Okay, Pancake always a little cold

  36. Charmaine Wright says:

    How can a restaurant run out of milk when there is a grocery store right next door to it. I know that they can do cash paid outs, because it does happen. They need too teach their cooks on how to cook eggs properly. The waitress must have had something more important in the kitchen than paying attention to the customers. The Hostess acted as if she didn’t care.

  37. Joe Johnson says:

    While at store #4474 Feb. 14 at 09:55 AM I ordered a meal that came with French toast and two pancakes ,, when I used the syurp on the two , it loked and tast like dish water my meal was runed , the waitress said ” sorry about that” and replaced the dish water syrup with the proper thing… No mention of replaceing the food … At check out I tole the young lady about what had happened and she again , like the waitress said ” sorry about that” and told me she would give me the senior discount, something I would have gotten anyway. The waitress should have offered to replace that part of my meal that was runed by the dishwater sourp, she did not….I was not a happy customer.

  38. ervan reeves says:

    I enjoy the food and service very much and the waitress new their job

  39. mary ann kane says:

    the food was wonderful

  40. john mulvenna says:

    the food was good

Your topic has been posted successfully!

Go to Discussion Forum to view your comment and join our discussion right now!

This report helps you find the right device to finish the survey quickly and easily. Learn more about customer survey usability report.

After getting a receipt with a survey invitation or a survey invitation card, you have a chance to take an online survey to give your feedback based on your shopping experience. Here are some useful tips for you to complete a survey and win big prizes.

1. Take care of your store receipt.

Many store surveys require receipt information, so you need to keep it safe after shopping or dining. The details about your purchase are presented on the receipt, such as the date and time of your visit, store number, survey code and so forth. The information is very important if you decide to take this survey. In addition, a coupon or validation code is sometimes offered as a thank-you gift for your feedback at the end of a survey. And you need to write it down on your receipt for the offer on your next visit.

2. Check the survey URL.

Prior to inputting the survey URL printed on your receipt into the required field of a browser or a search engine, please check it carefully as it sometimes may be long and complex. An incorrect survey URL will not bring you to the survey page.

3. Give honest feedback.

Companies roll out surveys to collect you customers’ feedback so that they can provide better products and services. Your candid evaluation will help them do better. Read questions carefully and answer the questions based on your own experience to give useful suggestions.

4. Read sweepstakes terms and rules.

Usually, as an encouragement for you to express opinions, you can be entered into a sweepstakes at the end of a survey. You are highly suggested to read the sweepstakes rules carefully to make sure you are doing the right thing. The rules will show you eligibility requirements, survey expiration date, guidance about how to get a prize and more. In short, many details in the Terms and Rules deserve your attention. One thing to note is that the link to the rules is not in an obvious position and you always can find it in the bottom of the survey page.

5. Provide correct contact information.

Some surveys require you to offer your personal information such as your full name, email address, phone number, etc. The contact details will be used to notify you once you have won the sweepstakes prize. Your information will be kept confidentially. If you still have concerns, please read the privacy policy before taking each survey.

6. Keep contacted with stores.

Some surveys will ask you whether you would like to be contacted to receive the latest promotional information and surveys. You are suggested to choose to keep in touch with the merchants because they will send you some useful information on promotions, coupons and new surveys. With these information, you can save more and get more chances to win big prizes.

Didn't find the information you are looking for? The following notes tell you more:
Go to Surveybag to find surveys hosted by your favorite brands
us and get survey updates each time you visit Surveybag
us and stay tuned for the latest surveys
① Usability Report : This part shows how well this online survey run on your PC/Notebook, Tablet or Smartphone.
② Video by Surveybag : If you don't know how to take the online survey, you can refer to the video for survey details.
③ About Survey: This is where to find the Survey Link, Click on the survey website to take the survey.
④ Comments: Want to know how the brand and its survey are received? See comments left by others and leave your own comments.

Are you encountering troubles during taking a survey? Don’t get annoyed and Surveybag FAQ can help you out. Look through all answers below to target the one you are looking for.

1.Why can’t I log on to the survey website?

1) Your computer or mobile device is not connected to the Internet. Make sure your device is connected prior to getting started.

2) You input an incorrect survey URL. Check it carefully and try one more time.

3) The survey is closed. Head for Surveybag to get detailed information on it or other surveys under the same brand.

2. Why the information printed on my receipt used to take the survey is not valid?

1) You input the required information incorrectly. Check it carefully and try one more time.

2) You didn’t take the survey within the required time and your receipt has expired. Head for Surveybag to get useful tips to avoid the issue.

3. Why can’t I continue during my taking a survey?

1) Your device may lose access to the Internet. Check the Internet.

2) There may be a time limit for you to finish the survey and start the survey again. Sometimes, the information printed on your receipt used to take the survey is only one-time and it won’t be valid when you try again. If this happens, contact the customer service to get the problem solved.

3) Always, you are stopped to continue if you are a minor, an employee or a family member of an employee of the company that launches the survey.

4. How to go back to the previous survey page?

1)You can go back by clicking the corresponding button like “Previous” or the Return Arrow in the top left corner of the broswer you are using. Please note that the latter option may sometimes cause your survey page unavailable.

5. How to participate in the sweepstakes?

1) Provide your contact information like your name, email address, phone number and so forth during the survey process for prize notification. Your personal details will be kept confidentially. Learn more by viewing the Survey Sweepstakes Privacy Policy. At the end of the survey, you will be automatically entered into the sweepstakes.

2) Sometimes, mail-in entry to the sweepstakes is available. Hand print the required information on a sheet of paper and mail it to an address offered in the Survey Sweepstakes Official Rules.

6. Why can’t I win a prize?

1) Odds of winning depend on the number of eligible participants. You can get more chances to win by participating in the Survey sweepstakes as often as possible within the allowable range. For more details, view the Survey Sweepstakes Official Rules.

2) The sweepstakes is not valid in the area you live in. Read the Survey Sweepstakes Official Rules for specific information.

7. How to redeem a prize?

1) If you get a coupon or validation code at the end of a survey, print out the coupon or write down the code on your receipt to redeem for an offer on your next visit.

2) If the prize is cash or merchandise, the merchant will notify you by phone or by email.